Email Alarms

This feature is very similar to Dial-outs, except that it sends an email to the specified email address instead of paging. This feature was included to accommodate CBAS systems that have high-speed Internet service instead of dialup service. The email message that is sent only includes the name of the point and the status.

In order for this feature to work, the computer must be configured with Outlook Express and a valid Email Account. Unless you have an old version, Outlook will not work unattended, because a security dialog box appears, asking if you are sure you want to send an email. This is an anti-virus measure that Microsoft included in later versions.

•First, obtain an email address and open Outlook Express version 5 or 6. Go to Tools, Accounts, and select the Mail tab. On the column of buttons on the right, select Add, then Mail, and the Internet Connection Wizard will appear. Fill out each page of the wizard. You will need an email address, password, and server names for incoming and outgoing email. Once the account is setup, send a test email and make sure it was received.

•This step applies to Outlook Express version 6. Go to Tools, then Options, and select the Security tab. Un-check the box next to “Warn me when other applications try to send mail as me.” This will prevent you from having to confirm each email sent by CBAS. Now you can set up CBAS.

•First, you need to set up points with alarms. These points must have the box checked next to “Acknowledge Alarms and Troubles” as in the example below. The “Send Email on Alarm” box does not need to be checked. This enables the controller itself to send emails to the addresses entered on the setup web page on the controller.

•Now go to System, Program Email Alarms. Click on the Setup button and enter your email account info, like in the following example:

•Press ESC and select Insert. The following window will appear:

•Select “Click to specify point” and choose your point from the list. This list is in the same order as in Text View. Then, click on the field next to Email Address and enter the address you want the email to go to. Hit ESC and you should be ready to send Email Alarms. Do this procedure for every Alarm that you want to send an email for.

•If you want to send a particular alarm to multiple recipients, just add the same point again and again with different email addresses.

•As of CBAS version 2.2.2, if you select to Silence Alarms in Configure Workstation, Email Alarms will not be sent.
Choices for setting up an email transmission program for CBAS email alarms

•The best choice is to set up CBAS on a dedicated computer and use Outlook Express, which comes with Windows. Go to the Tools menu, then Options. On the Security tab, uncheck the box next to “Warn me when other programs try to send mail as me.” Setup a valid email account.

•A fresh install of Outlook 2000 with no updates will allow CBAS to send email alarms without any warnings. The program was later updated to prevent other programs from sending emails and cannot be changed.

•A new mail account can be created and the Exchange administrator can change the security settings for that particular user account. 2 accounts could be added in Outlook on the computer.

There is a small freeware program called “Express ClickYes,” which will click the yes button for you. For info about this program got to: http://www.express-soft.com/mailmate/clickyes.html
It is recommended that you check with the network administrator before using this option. Computrols does not recommend this as the best option.

Email Alarms feature was added to CBAS in version 1.5.22

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